> ## Documentation Index
> Fetch the complete documentation index at: https://docs.avigrah.com/llms.txt
> Use this file to discover all available pages before exploring further.

# FAQs

This section answers common questions about how Avigrah works, how it is billed, and how organizations use it in production environments.

## General

<AccordionGroup>
  <Accordion title="What is Avigrah?">
    Avigrah is an **AI Operating System** that enables organizations to run data-driven workflows, generate insights, and automate decisions within a governed and secure environment.
  </Accordion>

  <Accordion title="Is Avigrah a typical SaaS tool?">
    No. Avigrah operates as an AI infrastructure layer with controlled execution, not a self-serve SaaS product with fixed pricing tiers.
  </Accordion>

  <Accordion title="Who is Avigrah designed for?">
    Avigrah is designed for organizations that want to operationalize AI across workflows such as analytics, automation, and decision support.
  </Accordion>
</AccordionGroup>

## Setup & Usage

<AccordionGroup>
  <Accordion title="How do I get started?">
    You begin by creating an organization, setting up projects, configuring data pipelines, and connecting integrations. Once configured, AI workflows can be executed securely.
  </Accordion>

  <Accordion title="Can I use Avigrah without technical expertise?">
    Yes. The platform is designed to be used by business teams, while still maintaining enterprise-grade control and governance.
  </Accordion>

  <Accordion title="Can multiple teams use Avigrah?">
    Yes. Teams can be created and assigned to projects, ensuring controlled access to AI outputs and workflows.
  </Accordion>
</AccordionGroup>

## AI & Outputs

<AccordionGroup>
  <Accordion title="Are AI outputs guaranteed to be accurate?">
    No. AI outputs are probabilistic and depend on data, configuration, and models. They should always be reviewed before making decisions.
  </Accordion>

  <Accordion title="Can Avigrah make decisions automatically?">
    Avigrah can automate workflows, but final responsibility for decisions always lies with the organization.
  </Accordion>

  <Accordion title="Does Avigrah replace human judgment?">
    No. Avigrah is designed to assist, not replace, human expertise and decision-making.
  </Accordion>
</AccordionGroup>

## Pricing & Billing

<AccordionGroup>
  <Accordion title="How is pricing determined?">
    Pricing is defined through a contract based on your organization’s usage, scale, and AI requirements.
  </Accordion>

  <Accordion title="What are Intelligent Units?">
    Intelligent Units represent the combined complexity of data processing, AI execution, and workflows required for your use case.
  </Accordion>

  <Accordion title="Do unused limits carry forward?">
    No. Usage is valid only within the contract period and does not roll over.
  </Accordion>

  <Accordion title="Are payments refundable?">
    No. All payments are non-refundable once services and infrastructure are provisioned.
  </Accordion>

  <Accordion title="What happens if I exceed my usage limits?">
    Additional usage is billed as overages based on the terms defined in your contract.
  </Accordion>
</AccordionGroup>

## Payments

<AccordionGroup>
  <Accordion title="What payment methods are supported?">
    Payments can be made via international processors like Wise, Skydo, or bank transfers such as NEFT and RTGS.
  </Accordion>

  <Accordion title="Can I pay in my local currency?">
    Yes, subject to supported currencies. Exchange rates are applied at the time of payment.
  </Accordion>

  <Accordion title="Will exchange rate changes affect my billing?">
    Yes. Currency fluctuations may change the payable amount, and this does not qualify for adjustments or discounts.
  </Accordion>

  <Accordion title="Do I need to share payment proof?">
    Yes. Payment confirmation is required for verification and service continuity.
  </Accordion>
</AccordionGroup>

## Contracts

<AccordionGroup>
  <Accordion title="Is there a formal agreement?">
    Yes. All usage is governed by an E-Contract signed between Avigrah and the organization.
  </Accordion>

  <Accordion title="Can terms be changed after signing?">
    Yes, but only through formal amendments or new agreements.
  </Accordion>
</AccordionGroup>

## Security & Access

<AccordionGroup>
  <Accordion title="Who can access my data and workflows?">
    Access is controlled through roles, teams, and project-level permissions.
  </Accordion>

  <Accordion title="Can users see data from other projects?">
    No. Access is strictly scoped to assigned projects and roles.
  </Accordion>
</AccordionGroup>

## Monitoring & Logs

<AccordionGroup>
  <Accordion title="Does Avigrah provide logs?">
    Yes. The platform provides logs for system activity, workflows, and execution monitoring.
  </Accordion>

  <Accordion title="Can I see pipeline-level execution details?">
    Yes, but detailed pipeline logs are available within the Pipeline Execution Engine, not in the generic logs view.
  </Accordion>
</AccordionGroup>

## Final

<AccordionGroup>
  <Accordion title="What if my requirements change over time?">
    Your usage, limits, and contract can be updated based on new requirements through revised agreements.
  </Accordion>

  <Accordion title="Where can I get help or clarification?">
    You can contact your Avigrah representative for any operational, billing, or technical queries.
  </Accordion>
</AccordionGroup>

## Need More Information?

For additional questions and detailed guidance, visit:

[Avigrah FAQs](https://avigrah.com/resources/faqs)

This resource is continuously updated with the latest information, use cases, and clarifications.