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Avigrah operates on a contract-first model. All commercial, operational, and usage terms are governed through formal electronic agreements (“E-Contracts”) established with each organization.

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What is an E-Contract

An E-Contract is the primary agreement between Avigrah and the organization. Each contract is:
  • Created per organization
  • Legally binding upon execution by both parties
  • The single source of truth for all commercial and usage terms
All services, access, and usage within Avigrah are subject to the active E-Contract.

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What the E-Contract Defines

Each agreement clearly outlines:
  • Pricing and billing structure
  • Allocated usage (Intelligent Units, storage, execution capacity)
  • Billing cycle and payment terms
  • Commitment duration (3 / 6 / 12 months)
  • Overage policies and additional usage terms
  • Scope of services and deliverables
The E-Contract overrides any general documentation where applicable.

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Billing & Contract Lifecycle

  • Billing cycles are defined and managed per E-Contract
  • Usage is tracked against agreed allocations
  • Renewals, upgrades, or changes are handled through updated agreements
All financial obligations are governed strictly by the terms defined in the contract.

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Execution & Signing

Avigrah uses trusted third-party e-signature platforms, including:
  • DocuSign
  • Dropbox Sign
Contracts are considered valid only when:
  • Signed by authorized representatives of both parties
  • Completed through approved execution workflows

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Responsibility & Accuracy

Organizations are responsible for:
  • Reviewing all contract terms before signing
  • Ensuring accuracy of provided information
  • Understanding pricing, usage limits, and obligations
Avigrah is not responsible for misunderstandings arising from:
  • Misinterpretation of contract terms
  • Assumptions not explicitly defined in the agreement

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Changes & Amendments

Any changes to:
  • Pricing
  • Usage limits
  • Scope of services
are made through formal amendments or new agreements. No changes are applied informally outside the contract.

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Key Principle

The E-Contract is the governing layer of the Avigrah platform.
  • Defines how the system is used
  • Controls billing and limits
  • Establishes responsibilities for both parties
All usage of Avigrah is subject to the terms defined in the active agreement.