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This section answers common questions about how Avigrah works, how it is billed, and how organizations use it in production environments.

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General

Avigrah is an AI Operating System that enables organizations to run data-driven workflows, generate insights, and automate decisions within a governed and secure environment.
No. Avigrah operates as an AI infrastructure layer with controlled execution, not a self-serve SaaS product with fixed pricing tiers.
Avigrah is designed for organizations that want to operationalize AI across workflows such as analytics, automation, and decision support.

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Setup & Usage

You begin by creating an organization, setting up projects, configuring data pipelines, and connecting integrations. Once configured, AI workflows can be executed securely.
Yes. The platform is designed to be used by business teams, while still maintaining enterprise-grade control and governance.
Yes. Teams can be created and assigned to projects, ensuring controlled access to AI outputs and workflows.

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AI & Outputs

No. AI outputs are probabilistic and depend on data, configuration, and models. They should always be reviewed before making decisions.
Avigrah can automate workflows, but final responsibility for decisions always lies with the organization.
No. Avigrah is designed to assist, not replace, human expertise and decision-making.

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Pricing & Billing

Pricing is defined through a contract based on your organization’s usage, scale, and AI requirements.
Intelligent Units represent the combined complexity of data processing, AI execution, and workflows required for your use case.
No. Usage is valid only within the contract period and does not roll over.
No. All payments are non-refundable once services and infrastructure are provisioned.
Additional usage is billed as overages based on the terms defined in your contract.

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Payments

Payments can be made via international processors like Wise, Skydo, or bank transfers such as NEFT and RTGS.
Yes, subject to supported currencies. Exchange rates are applied at the time of payment.
Yes. Currency fluctuations may change the payable amount, and this does not qualify for adjustments or discounts.
Yes. Payment confirmation is required for verification and service continuity.

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Contracts

Yes. All usage is governed by an E-Contract signed between Avigrah and the organization.
Yes, but only through formal amendments or new agreements.

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Security & Access

Access is controlled through roles, teams, and project-level permissions.
No. Access is strictly scoped to assigned projects and roles.

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Monitoring & Logs

Yes. The platform provides logs for system activity, workflows, and execution monitoring.
Yes, but detailed pipeline logs are available within the Pipeline Execution Engine, not in the generic logs view.

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Final

Your usage, limits, and contract can be updated based on new requirements through revised agreements.
You can contact your Avigrah representative for any operational, billing, or technical queries.

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Need More Information?

For additional questions and detailed guidance, visit: Avigrah FAQs This resource is continuously updated with the latest information, use cases, and clarifications.