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All payments made to Avigrah are non-refundable. Once services are provisioned, infrastructure is allocated, and execution capacity is reserved for the organization, costs are incurred irrespective of actual usage. This applies to:
  • Subscription commitments
  • Setup and onboarding fees (if applicable)
  • Usage allocations (Intelligent Units, storage, execution capacity)
Organizations are encouraged to evaluate requirements during onboarding to ensure alignment with expected usage.

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Usage Validity & Allocation Period

All allocated usage, including:
  • Storage (data, vector, lakehouse)
  • Intelligent Units
  • Execution capacity (tasks, automations)
  • Infrastructure limits
must be utilized within the active contract period. Avigrah does not operate on a credit-based or rollover system. Unused capacity:
  • Does not carry forward to the next billing cycle
  • Expires at the end of the commitment period (3 / 6 / 12 months)

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Why No Rollover?

Avigrah provisions dedicated infrastructure and execution capacity based on your agreed usage. This includes:
  • Reserved compute for AI workloads
  • Storage allocation across multiple layers
  • Continuous system availability for real-time and batch execution
As a result, capacity is reserved, not on-demand, and cannot be reallocated retroactively.

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Flexibility & Adjustments

If your requirements change during the contract period:
  • Usage limits can be scaled up
  • Additional capacity can be provisioned
  • Contract terms may be revised based on new requirements
All changes are handled through mutual agreement and updated commercial terms.

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Key Principle

Avigrah is designed for predictable, production-grade AI execution, not pay-as-you-go experimentation.
  • Capacity is planned upfront
  • Infrastructure is reserved
  • Execution is guaranteed
This ensures reliability, performance, and governance at scale.